Degraded Service - Timeouts and intermittent availability
Incident Report for MX Merchant
Resolved
At approx 12:45 Priority began observing an escalation of sessions timing out and reports of system non-availability. Investigation revealed failures within our database which caused these conditions. The root cause was determined and all services are now restored.
Posted Jun 06, 2016 - 13:51 EDT
Investigating
Priority is currently investigating session timeouts and intermittent availability of its platforms. Our team is working to immediately recover from this condition.
Posted Jun 06, 2016 - 13:10 EDT
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