Resolved -
The authentication latency issues we were experiencing with MX Merchant (https://mxmerchant.com/) appear to be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.
Mar 19, 21:55 EDT
Update -
We will re-check in 1 hour to confirm: kafka lag is dropping (grafana), messages available for queueing in MSSQL are dropping, and errors to not pick up on consumers (currently low or zero).
Mar 19, 17:45 EDT
Update -
team is Awaiting notification amounts in queue to decrease
Mar 19, 17:24 EDT
Update -
We are continuing to work on a fix for this issue.
Mar 19, 16:42 EDT
Update -
We are continuing to implement the fix for this issue.
Mar 19, 16:11 EDT
Update -
We are continuing to implement the fix for this issue.
Mar 19, 15:34 EDT
Update -
We are continuing to implement the fix for this issue.
Mar 19, 14:58 EDT
Update -
We are continuing to implement the fix for this issue.
Mar 19, 14:17 EDT
Update -
The issue has been identified and a fix is being implemented.
Mar 19, 13:33 EDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 19, 12:57 EDT
Update -
We are continuing to investigate this issue.
Mar 19, 12:33 EDT
Update -
We are continuing to investigate this issue.
Mar 19, 11:46 EDT
Investigating -
We are investigating reports of latency with authentication for MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.
Mar 19, 11:19 EDT