All Systems Operational

About This Site

Welcome to the MX Merchant Status Page. The current status of MX Merchant and associated API's, as well as current incidents that may be effecting performance are displayed below. Be sure to click subscribe link above to receive real-time alerts.

MX Merchant ? Operational
Checkout API ? Operational
MX Merchant Retail (iOS App) ? Operational
MX Merchant Express (iOS App) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Resolved - This incident has been resolved.
Oct 7, 14:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 12:11 EDT
Update - Our teams are still working with American Express to identify the root cause of the intermittent authorization timeouts. We will continue to provide updates as details become available.
Thank you
Oct 7, 11:01 EDT
Investigating - We are investigating an incident regarding authorization timeouts of American Express card types. We have engaged the American Express team for assistance and will provide more information as details become available.
Thank you for your time
Oct 7, 10:25 EDT
Oct 6, 2021

No incidents reported.