Welcome to the MX Merchant Status Page. The current status of MX Merchant and associated API's, as well as current incidents that may be effecting performance are displayed below. Be sure to click subscribe link above to receive real-time alerts.
Resolved -
This incident has been resolved.
May 30, 08:43 EDT
Monitoring -
A fix has been implemented and we are continuing to monitor the results for any other issues related to SMS deliveries. Thank you for your patience
May 30, 06:21 EDT
Identified -
2FA with Email is working fine as expected, there are issues with 2FA with SMS. Team is working on same. We will provide another update as more information becomes available.
May 30, 05:53 EDT
Investigating -
We are currently investigating why 2FA SMS are not being delivered from MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.
May 30, 05:49 EDT
Resolved -
The SMS delays we were experiencing with MX Merchant (https://mxmerchant.com/) have been resolved. We apologize for any inconvenience and thank you for your patience and continued support.
May 25, 10:10 EDT
Monitoring -
A fix has been implemented by our SMS service provider and we are continuing to monitor the results for any other issues related to SMS deliveries. Thank you for your patience
May 25, 06:22 EDT
Update -
We are still experiencing SMS delivery delays when sending messages to some U.S. cellular networks. We are engaged with our SMS service partner to resolve the issue. We will provide another update as more information becomes available
May 25, 02:25 EDT
Update -
We continue to experience SMS delivery delays when sending messages to some U.S. cellular networks. We are engaged with our SMS service partner to resolve the issue. We will provide another update as more information becomes available.
May 25, 00:12 EDT
Identified -
We are experiencing SMS delivery delays when sending messages to some U.S. cellular networks. We are engaged with our SMS service partner to resolve the issue. We will provide another update as more information becomes available.
May 24, 20:15 EDT