MX Merchant latency
Incident Report for MX Merchant
Resolved
The reporting delays we were experiencing with MX Merchant (https://mxmerchant.com/) have been resolved. We are committed to diligently pursuing the implementation of comprehensive, long-term solutions. Thank you.
Posted Oct 12, 2023 - 10:45 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2023 - 09:23 EDT
Investigating
We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.
Posted Oct 12, 2023 - 09:02 EDT
This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).