This issue has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.
Posted Nov 06, 2023 - 18:55 EST
Monitoring
We have implemented a fix for the latency with receiving SMS Notifications from or otherwise related to MX Merchant (https://mxmerchant.com/). We will continue to monitor and ensure all operations are functional.
Posted Nov 06, 2023 - 17:05 EST
Investigating
We are investigating reports of latency with receiving SMS Notifications from or otherwise related to MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.
Posted Nov 06, 2023 - 12:54 EST
This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).