MX Merchant payment failures/Outage

Incident Report for MX Merchant

Resolved

This incident has been resolved.
Posted Mar 14, 2023 - 19:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 14, 2023 - 19:17 EDT

Investigating

We are investigating reports of payment failures. We are actively researching and will provide more information shortly.
Posted Mar 14, 2023 - 18:51 EDT
This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).