MX Merchant latency

Incident Report for MX Merchant

Resolved

This incident has been resolved.

Posted Jun 02, 2025 - 16:00 EDT

Update

We are continuing to monitor for any further issues.

Posted Jun 02, 2025 - 15:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 02, 2025 - 13:57 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 02, 2025 - 12:05 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 02, 2025 - 11:20 EDT

Investigating

We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

Posted Jun 02, 2025 - 09:38 EDT

This incident affected: MX Merchant.