This incident has been resolved. Our third-party connectivity provider has confirmed full mitigation of the network issue, and all affected services have returned to normal operation. We apologize for any disruption this may have caused and appreciate your patience throughout this incident.
Posted Oct 23, 2026 - 14:54 EDT
Monitoring
All services are recovering following an issue with one of our third-party service providers. We are continuing to closely monitor until full resolution. We apologize for the disruption and appreciate your patience.
Posted Oct 23, 2026 - 11:59 EDT
Investigating
We are investigating reports that MX Merchant (https://mxmerchant.com/) is unavailable. We are actively researching and will provide more information shortly.
Posted Oct 23, 2026 - 11:42 EDT
This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).