MxMerchant is Currently Down. Unable to Sign in.

Incident Report for MX Merchant

Resolved

The availability issues we were experiencing with MX Merchant (https://mxmerchant.com/) appears to be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.

Posted Sep 28, 2023 - 19:08 EDT

Monitoring

MxMerchant is now operational and we will continue to monitor the site performance.

Posted Sep 28, 2023 - 18:04 EDT

Investigating

We are currently investigating this issue.

Posted Sep 28, 2023 - 17:41 EDT

This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).