MX Merchant latency
Incident Report for MX Merchant
Resolved
The delays we were experiencing with MX Merchant (https://mxmerchant.com/) appear to be resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Posted Oct 10, 2023 - 14:00 EDT
Update
We are continuing to monitor the system and address any additional reports of latency and delays as they arise. Thank you for your patience.
Posted Oct 10, 2023 - 13:04 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 10, 2023 - 09:23 EDT
Investigating
We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.
Posted Oct 10, 2023 - 09:02 EDT
This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).