MX Merchant Issues

Incident Report for MX Merchant

Resolved

This incident has been resolved.

Posted Oct 20, 2023 - 15:00 EDT

Update

We have implemented a fix and are monitoring to ensure that all operations are functional.

Posted Oct 20, 2023 - 10:26 EDT

Investigating

We are aware of new reports that some features on MX Merchant (https://mxmerchant.com/) are unavailable and/or delayed. We are actively researching and will provide more information shortly.

Posted Oct 20, 2023 - 08:32 EDT

This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).