MX Merchant payment failures

Incident Report for MX Merchant

Resolved

We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.

Posted Mar 31, 2026 - 14:37 EDT

Update

We are continuing to investigate this issue.

Posted Mar 31, 2026 - 13:12 EDT

Investigating

We are investigating reports of payment failures. We are actively researching and will provide more information shortly.

Posted Mar 31, 2026 - 13:02 EDT

This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).