MX Merchant latency

Incident Report for MX Merchant

Resolved

This incident has been resolved.

Posted Oct 09, 2023 - 09:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2023 - 09:35 EDT

Investigating

We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

Posted Oct 09, 2023 - 09:09 EDT

This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).