MX Merchant unavailable

Incident Report for MX Merchant

Resolved

This incident has been resolved.

Posted May 11, 2023 - 09:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2023 - 08:24 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 11, 2023 - 08:24 EDT

Investigating

We are investigating reports that MX Merchant (https://mxmerchant.com/) is unavailable. We are actively researching and will provide more information shortly.

Posted May 11, 2023 - 08:07 EDT

This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).