MX Merchant 2 Factor Authentication Issues

Incident Report for MX Merchant

Resolved

This incident has been resolved.

Posted May 22, 2023 - 10:06 EDT

Investigating

We have received several reports of users not receiving their 2 Factor code when signing in MXMerchant, as well as notification emails not being received.

Posted May 22, 2023 - 09:46 EDT

This incident affected: MX Merchant, Checkout API, MX Merchant Retail (iOS App), and MX Merchant Express (iOS App).